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FAQ

      GENERAL QUESTIONS

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                            Do I need to reconfirm my flight?

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Reconfirmation of your Fly Armenia Airways flights is not required.
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                            Can I check for availability and fares without booking a flight?

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You can check flight availabilities and fares without finalizing a booking.
The payment is only done in a last step, after entering your personal data.
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                            What are the categories of fares for flights?

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We have three different price categories, which are dependent on the date when you book and when your actual departure will be.
As longer you book in advance as cheaper the tickets are getting.
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      CHANGE BOOKING

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                            How tickets can be rebooked and changed on Fly Armenia Airways ?

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The ticket must be paid for and can be changed before the actual departure date up to 24 hours before the date of travel.
You can change the ticket to the same destination to any date you wish, as long as there is space on the aircraft.
In case of unavailability of ticket with the same tariff, you will only be asked to pay the difference between them.
Just send an email to ticket@flyarmenia.aero with the new date required and you will get your new booking confirmation for the new date.
You can change a ticket only once.
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      CHECK-IN

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                            What is the latest check-in time before departure?

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Check in is only possible at the airport of departure at the Fly Armenia Airways check-in counters latest 45 minutes before departure.

You cannot check in online.
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                            How can I select my seat?

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Fly Armenia Airways offers the possibility to choose your seat when you book your flight.
For safety precautions, emergency seats are unavailable for the following passengers category:

                         • passengers with disabilities
                         • passengers with children and infants
                         • pregnant women
                         • elderly passengers
                         • passengers with baggage in the cabin
                         • passengers with animals in the cabin
                         • passengers under escort
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      BAGGAGE & CARRY ON

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                            What is my baggage allowance on a Fly Armenia Airways light?

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As a general rule, the checked baggage allowance on Fly Armenia Airways is as follows:

                         ✈ Economy Class: 1 x 25 kg
                         ✈ Business Class: 2 x 25 kg

Checked baggage must not exceed a total size (width + height + depth) of 158 cm.
If your baggage item does exceed these dimensions, Fly Armenia Airways will charge for excess baggage.
Excess baggage should not exceed a total size (width + height + depth) of 292 cm.
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                            How much hand baggage can I take with me?

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As a general rule, the hand baggage allowance on Fly Armenia Airways flights is as follows:

                         ✈ Economy Class: 1 x 10 kg
                         ✈ Business Class: 2 x 10 kg
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      CHILDREN

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                            How much does a ticket cost for my baby or small child?

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As a general rule, you will pay nothing for your baby until his/her second birthday.
The only fee you have to pay is an administration fee of Euro 25- per Baby up to the age of two years.
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                            Can I take my own child seat on board?

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If you have booked a separate seat for your child, you can take your child seat (car seat) on board with you.
The seat must be certified for air travel, and its base dimensions must not exceed 40 x 40 cm.
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                            Can my child fly alone?

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Children under 5 years of age may not fly unaccompanied.
Children between the ages of 5 and 11 may only travel unaccompanied if you book our service for unaccompanied minors (UM service) or if accompanied by someone who is at least 12 years of age.
If desired, the service may also be booked for children aged between 12 and 17.
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                            How do I book a flight for a child travelling alone (UM)?

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The UM service for children travelling alone is only available through our Service Center.
You can book the ticket and the UM service by phone.
For further information please go to Unaccompanied minors
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